Full-process mobile operations ，Assist in improving store efficiency

DMALL LITE - FIT

End-to-end mobile operations to improve store management efficiency

Supermarket L is a local life retail supermarket chain in a county under the jurisdiction of a city in Sichuan Province, located in the central town area with a population of 5,000, radiating about 100,000 people in the surrounding villages. The store locations are respectively located in the core area of the town and the area with a higher flow of people, including the largest supermarket store in the town. Through DMALL LITE to solve the store operation and digital efficiency improvement during the market rush peak that occurs every four days, while achieving the full-process mobile operation of the business.

Background and Issues

Managing customer flow during peak hours

During market rush days, there is a high influx of customers both inside and outside the store, causing long queues at the two cash registers with more than 20 people waiting.

Lack of a systematic product selection process

Currently, the store’s product selection does not follow a clear system and mainly relies on suppliers’ choices

Lack of a central warehouse

Since building a unified distribution center requires significant financial and human resources, a central warehouse has not been established.

Inventory management issues

There is a lack of precise inventory management, and regular stocktaking is time-consuming and labor-intensive, leading to either excess or insufficient stock, which in turn affects sales and cash flow.