Intelligent checkout system

Enhancing staff allocation efficiency and store execution while improving the shopping experience

Company W is a large retail enterprise that has been in business for many years, covering hypermarkets, supermarkets and convenience stores. In order to better evaluate the efficiency of the cashier system and achieve intelligent and digital management and control of the cashier area, through cooperation with DMALL, an intelligent cashier system has been used in the supermarket to provide the cashier staffing standards for each store, improve the efficiency of personnel allocation, enhance the execution ability of the store, and improve the shopping experience of consumers.

Background and Issues

High checkout-related costs

Using experience-based planning for checkout counters makes it difficult to diagnose whether the efficiency of cashier staff and checkout equipment is optimal

Low store execution efficiency

Inability to monitor checkout counters and cashier performance in real-time makes flexible scheduling difficult, leading to low overall store execution and operational efficiency.